# Help Center

> Help Center

## Creating Signature

- [How do I add more than one website to my signature?](https://support.htmlsig.com/en/articles/11625209-how-do-i-add-more-than-one-website-to-my-signature.md): htmlsig only supports one website link per signature, but you can add a second one using the banner section as a workaround.
- [How do I change the colors and font of my signature?](https://support.htmlsig.com/en/articles/11625214-how-do-i-change-the-colors-and-font-of-my-signature.md): Set your signature's text color, primary/secondary colors, font style, and font size from the Style tab.
- [How do I add a logo and what size should it be?](https://support.htmlsig.com/en/articles/11625211-how-do-i-add-a-logo-and-what-size-should-it-be.md): Upload your logo from the Main tab. Recommended size is 360×160px \(landscape\) or 160×360px \(portrait\).
- [How do I upload a banner and what size should it be?](https://support.htmlsig.com/en/articles/11625212-how-do-i-upload-a-banner-and-what-size-should-it-be.md): Upload a banner from the Banner tab, sized 450×200px \(or 900×400px for retina\). Banner clicks are tracked on your dashboard.
- [How do I change my social media icon style and size?](https://support.htmlsig.com/en/articles/11625216-how-do-i-change-my-social-media-icon-style-and-size.md): Change your social icon style \(Square, Circle, Polygon, Rounded, etc.\) and size from the Style tab.
- [How do I add social media profile and page links?](https://support.htmlsig.com/en/articles/11625217-how-do-i-add-social-media-profile-and-page-links.md): Paste your social profile URLs into the Social tab. WhatsApp and other icons that need a special link format are covered below.
- [How do I change separators and phone labels in my signature?](https://support.htmlsig.com/en/articles/16824574-how-do-i-change-separators-and-phone-labels-in-my-signature.md): Choose how your Office and Fax numbers are joined \(/, |, or none\) and whether they display with text labels, from the Style tab.
- [Can I leave fields empty?](https://support.htmlsig.com/en/articles/11625210-can-i-leave-fields-empty.md): Only fill out the fields you want to use. You can always come back and add more later, including social icons and styling options
- [How do I change the layout or theme of my signature](https://support.htmlsig.com/en/articles/11625213-how-do-i-change-the-layout-or-theme-of-my-signature.md): Change your signature's layout from the Styling tab
- [How do I request a new social media icon?](https://support.htmlsig.com/en/articles/11625215-how-do-i-request-a-new-social-media-icon.md): Email support@htmlsig.com to request a new social icon.
- [How do I save my signature?](https://support.htmlsig.com/en/articles/11625218-how-do-i-save-my-signature.md): Click "Create Signature" once you've finished entering your information. This saves your signature and shows you a preview.

## Installing Signature

- [How do I add an email signature to Outlook for Windows and Web \(2026\)?](https://support.htmlsig.com/en/articles/13603798-how-do-i-add-an-email-signature-to-outlook-for-windows-and-web-2026.md): Instructions to help the user add their htmlsig signature to the new Outlook for Windows and Web version
- [How do I add my email signature to Gmail?](https://support.htmlsig.com/en/articles/11625242-how-do-i-add-my-email-signature-to-gmail.md): Copy your signature from htmlsig.com and paste it into Gmail's signature settings.
- [How do I add my email signature in Apple Mail on macOS?](https://support.htmlsig.com/en/articles/11625239-how-do-i-add-my-email-signature-in-apple-mail-on-macos.md): Copy your signature from htmlsig.com and paste it into Apple Mail's Signatures preferences, using Chrome or Firefox instead of Safari.
- [How do I add my email signature to Apple Mail on iOS?](https://support.htmlsig.com/en/articles/11625238-how-do-i-add-my-email-signature-to-apple-mail-on-ios.md): Copy your signature from htmlsig.com and paste it into iOS Mail settings.
- [How to add your email signature to Microsoft Outlook for Mac \(2024\)](https://support.htmlsig.com/en/articles/11625220-how-to-add-your-email-signature-to-microsoft-outlook-for-mac-2024.md): Copy your signature from htmlsig.com and paste it into Outlook's signature settings on Mac \(2024\)
- [How do I add my email signature to Outlook 365 for iOS?](https://support.htmlsig.com/en/articles/11625227-how-do-i-add-my-email-signature-to-outlook-365-for-ios.md): Email yourself the signature link from your htmlsig dashboard, open it on your phone, and paste it into Outlook 365's signature settings.
- [How do I add my email signature to Thunderbird?](https://support.htmlsig.com/en/articles/11625243-how-do-i-add-my-email-signature-to-thunderbird.md): Download your signature file from htmlsig.com, then attach it as a signature file in Thunderbird's account settings.
- [How do I add an email signature to Outlook 2003–2016? \(legacy\)](https://support.htmlsig.com/en/articles/11625241-how-do-i-add-an-email-signature-to-outlook-2003-2016-legacy.md): Steps for legacy Outlook versions \(2003–2016\) using the old signature file-replacement method. If you're on a current version, see our Outlook for Windows and Web \(2026\) guide instead.
- [How do I add an HTML email signature to 1&1 webmail?](https://support.htmlsig.com/en/articles/11625237-how-do-i-add-an-html-email-signature-to-1-1-webmail.md): 1&1's webmail client doesn't support HTML signatures. Use a desktop or third-party email client instead, such as Thunderbird, Apple Mail, Outlook, or Gmail.
- [How do I add my email signature to Outlook 2016 for Mac?](https://support.htmlsig.com/en/articles/11625236-how-do-i-add-my-email-signature-to-outlook-2016-for-mac.md): Steps for the legacy Outlook 2016 for Mac client. Note: Microsoft is retiring legacy Outlook for Mac's connection to Exchange Online in October 2026 — if you're on a current version, see our Outloo...
- [How do I add my email signature to AirMail for Mac?](https://support.htmlsig.com/en/articles/11625235-how-do-i-add-my-email-signature-to-airmail-for-mac.md): Copy your signature from htmlsig.com and paste it into AirMail's Signature settings under your account preferences.
- [How do I add my email signature to Polymail on iOS?](https://support.htmlsig.com/en/articles/11625234-how-do-i-add-my-email-signature-to-polymail-on-ios.md)
- [How do I add my email signature to Spark Mail on iOS?](https://support.htmlsig.com/en/articles/11625232-how-do-i-add-my-email-signature-to-spark-mail-on-ios.md): Paste your signature into Spark's Signatures settings, using the HTML tab if you're pasting HTML source code directly.
- [How do I add my email signature to Roundcube?](https://support.htmlsig.com/en/articles/11625231-how-do-i-add-my-email-signature-to-roundcube.md): Enable HTML Signature in Roundcube's Identities settings, then paste your signature using the HTML source editor.
- [Adding your signature to Office365 or Outlook.com](https://support.htmlsig.com/en/articles/11625230-adding-your-signature-to-office365-or-outlook-com.md): Steps for adding your signature to the older Office 365/Outlook.com web settings. If you're on the new Outlook, see the 2026 guide instead.
- [How do I add my email signature to Zoho Mail?](https://support.htmlsig.com/en/articles/11625228-how-do-i-add-my-email-signature-to-zoho-mail.md): Copy your signature from htmlsig.com and insert it into Zoho Mail using the "Insert HTML" option in the signature editor.
- [Installing your email signature on Windows 10 Mail](https://support.htmlsig.com/en/articles/11625224-installing-your-email-signature-on-windows-10-mail.md): Copy your signature from htmlsig.com and paste it into Windows 10 Mail's signature settings using "Keep Source Formatting" to preserve the layout.
- [How to install your email signature on Outlook for Android](https://support.htmlsig.com/en/articles/11625219-how-to-install-your-email-signature-on-outlook-for-android.md): Copy your signature from htmlsig.com and paste it into Outlook's signature settings on Android.

## User Accounts

- [Refunds and cancellation policy](https://support.htmlsig.com/en/articles/11625244-refunds-and-cancellation-policy.md): Cancel your htmlsig account and request a refund. Cancel anytime from your dashboard — refunds are available within 5 days of your last payment.
- [How do I change my subscription plan?](https://support.htmlsig.com/en/articles/11625246-how-do-i-change-my-subscription-plan.md): Change your plan anytime from your account page. Upgrading is unrestricted; downgrading from Pro to Basic may require deleting extra signatures first.
- [How to update my credit card information](https://support.htmlsig.com/en/articles/11625248-how-to-update-my-credit-card-information.md): Update your credit card from your account page — look for the update link on the right side of the page.
- [Where can I find my billing history?](https://support.htmlsig.com/en/articles/11625253-where-can-i-find-my-billing-history.md): Your billing history, receipts, and invoices are available on your account page — you can go there directly at htmlsig.com/billing/history while logged in.
- [How do I cancel my service?](https://support.htmlsig.com/en/articles/11625254-how-do-i-cancel-my-service.md): Step-by-step instructions for cancelling your htmlsig subscription from your account dashboard, and what happens if you reactivate later.
- [How do I reset my password if I'm locked out?](https://support.htmlsig.com/en/articles/11625250-how-do-i-reset-my-password-if-i-m-locked-out.md): If you're locked out and can't log in, reset your password using the Reset Password page. The reset link expires after 24 hours.
- [Will my email signatures stop working if I cancel my account?](https://support.htmlsig.com/en/articles/11625247-will-my-email-signatures-stop-working-if-i-cancel-my-account.md): Yes — after cancellation, your signatures, images, and links are removed and stop working after a short grace period. Here's what to expect and how to give your team a heads-up.
- [How do I add my VAT ID or company info to my receipts?](https://support.htmlsig.com/en/articles/11625251-how-do-i-add-my-vat-id-or-company-info-to-my-receipts.md): Add your VAT number or other company details to the Receipt Notes field on your account page — this text will appear on all future receipts.
- [How do I change my account email or password?](https://support.htmlsig.com/en/articles/11625252-how-do-i-change-my-account-email-or-password.md): Update your email or password from your account page while logged in.

## Troubleshooting

- [Why is there a blue box around my logo or avatar?](https://support.htmlsig.com/en/articles/11625223-why-is-there-a-blue-box-around-my-logo-or-avatar.md): A blue box around your logo or avatar usually means the signature wasn't copied correctly. Use the "open in new tab" option when copying to fix it.
- [Why does it say my text is too long when saving my signature?](https://support.htmlsig.com/en/articles/11625226-why-does-it-say-my-text-is-too-long-when-saving-my-signature.md): If your email client gives a "text too long" error when saving your signature, try reducing social icons, shortening your disclaimer, or switching to the basic theme.

## Features

- [How do I turn off link tracking on my signature?](https://support.htmlsig.com/en/articles/11625256-how-do-i-turn-off-link-tracking-on-my-signature.md): Links in your signature route through htmlsig to track clicks. Here's how to disable that tracking for a specific signature.
- [How do I see click stats for my signature?](https://support.htmlsig.com/en/articles/11625261-how-do-i-see-click-stats-for-my-signature.md): View click counts for your signature's logo, social icons, banner, and app buttons from your dashboard. Your visible website link is not tracked, to avoid spam filter issues.
- [Signature images not showing in Apple Mail](https://support.htmlsig.com/en/articles/11625255-signature-images-not-showing-in-apple-mail.md): Apple Mail can block signature images by default due to privacy settings. Here's how to re-enable remote content so your images load.
- [Why do email signatures sometimes break in replies?](https://support.htmlsig.com/en/articles/11625257-why-do-email-signatures-sometimes-break-in-replies.md): When someone replies to your email, their email client can strip formatting code or images from your signature, breaking its layout. This is a known behavior in some email clients, not an issue wit...
- [How do I add a calendar booking link to my signature?](https://support.htmlsig.com/en/articles/11625258-how-do-i-add-a-calendar-booking-link-to-my-signature.md): Add a scheduling link \(e.g. Calendly\) as a button in your signature using the Apps & Buttons tab.
- [How to get shake to undo on iPad](https://support.htmlsig.com/en/articles/11625259-how-to-get-shake-to-undo-on-ipad.md): Turn on Shake to Undo in iPad Settings if shaking your device to reformat a pasted signature isn't triggering the undo prompt.
- [Why does Gmail say my signature is too long?](https://support.htmlsig.com/en/articles/11625260-why-does-gmail-say-my-signature-is-too-long.md): Gmail has a character limit for signatures. Here's how to fix the "signature too long" error, starting with the most common cause.
- [What are Generators and how do I use them?](https://support.htmlsig.com/en/articles/11625262-what-are-generators-and-how-do-i-use-them.md): Generators let you create a template your team can use to build their own on-brand signatures in a few clicks. Available on Pro accounts.
- [Why does my email signature look bad in Apple Mail?](https://support.htmlsig.com/en/articles/11625263-why-does-my-email-signature-look-bad-in-apple-mail.md): Two common Apple Mail installation mistakes — using Safari to copy your signature, or not disabling "Always Match My Default Font" — can distort your layout. Here's how to fix both.
- [Why isn't my banner showing up when I upload it?](https://support.htmlsig.com/en/articles/11625264-why-isn-t-my-banner-showing-up-when-i-upload-it.md): Ad blockers can prevent your banner from displaying in the editor while you're creating your signature. Disable it temporarily to see your banner.

## Social Icons

- [What link should I use for the WhatsApp social icon?](https://support.htmlsig.com/en/articles/11625206-what-link-should-i-use-for-the-whatsapp-social-icon.md): Use a WhatsApp "click to chat" link \(https://wa.me/\) with your phone number in international format, optionally with a pre-filled message.
- [Adding a Skype icon to your signature \(discontinued\)](https://support.htmlsig.com/en/articles/11625208-adding-a-skype-icon-to-your-signature-discontinued.md): Skype was retired by Microsoft in May 2025. This feature no longer works — see our WhatsApp or social links guide for a working alternative.